Disabled Policy

Disabled Policy


The Scarlets operate a ticketing policy whereby:

Tickets purchased in the designated disabled areas will be provided with a complimentary 'carer' ticket for each ticket purchased in the disabled area.

Parc Y Scarlets has total of 64 designated disabled spaces available. Entries for North stand designated disabled spaces are through the Exit doors on the ground level of the North Stand which is marked 'Lift to platform', West and East stand designated disabled spaces are also accessed through these doors and a member of staff will escort you to your seats, they are placed well back from the pitch, offering excellent viewing and weather protection. South Stand designated disabled areas are accessed through reception via the lift and are situated on level two outside of the Quinnell Lounge.

The stadium also offers 29 disabled parking spaces. Space is limited and is offered at the beginning of the Season on a first come first served basis. For more information please call 01554 783900.


The stadium has 70 wheelchair seats with an additional 70 for family and carers. They are located around all four stands and access is at ground level through signed doors and accessed via designated lifts in the North and South and are pitch side in the East and West. Additionally there are further stewards in these areas to assist supporters and their carers.

Wheelchair using applicants should, ideally, also be accompanied by a person who is capable of supporting the disabled person's needs in the event of an emergency. For this reason The Scarlets strongly recommend that the carer is sixteen years of age or over and not be infirm.

The regions health and safety policy requires that the person using a wheelchair remain in their wheelchair. Any refusal will be deemed to be a contravention of Health and Safety policy and you may be asked to leave the stadium/be declined a ticket.


The Scarlets take into consideration the needs of the visually impaired in order for them to be able to continue their support of the region.

Visual Impaired supporters are entitled to a free carer pass. Eligibility for this concession requires proof of disability or a document which certifies that they are Registered Blind/Partially Sighted or qualifying documentation from their optician equivalent to registration requirements.

We strongly recommend that each visually impaired person attending a match should be accompanied by a person who is fully able to support their needs in the event of an emergency. This person is entitled to a free carer pass.

Referee commentary is provided on Ref Talk headsets which are available for purchase from the onsite shop on the day, please speak with the customer services desk to organise this.

Guide Dogs are allowed into the Stadium but we would recommend that supporters with Guide Dogs contact the Customer Service Office 01554 783 900 before the match so that we can discuss with them access to the ground, facilities inside the ground and the welfare of the Guide Dog before, during and after the match.


Supporters with physically restricting medical conditions can sometimes have difficulty in reaching seats in some parts of the stadium. We are also conscious of the elderly population and wish to consider their needs in order for them to continue supporting and watching the club.

Those people suffering from an infirmity which prevents them from climbing a number of steps can request a seat in the most accessible parts of the stadium i.e. near entrances and exits. Please advise the Ticket Office of this request at the time of booking.

For further information regarding Parc y Scarlets Disability Policy please contact 01544 783900

Join Cochyn’s Online Easter Egg Hunt for the chance to win a feast of prizes! Easter is here and to celebrate why not join Cochyn’s Online Easter Egg Hunt, where you can win some EGGstraordinary prizes. These include: Short break holiday at a family holiday park, Hospitality box to enjoy with your family in the new season (worth £1000+), Easter hamper, Scarlets polo shirt, £50 sports clothing voucher and 4 terrace tickets to watch the Glamorgan v Somerset cricket fixture on Thursday 18th July 2019. What YOU need to do: Solve our daily riddles from the 19th-22nd, which will point you in the direction of specific Scarlets sponsors. Head to the relevant sponsor sites (website or social media) and try and find our hidden easter eggs. The eggs will have significant Scarlets dates painted on them, so make sure to take note of these! There are a total of 6 eggs and you need to find them all for a chance to win! Note down all the dates from the 6 hidden eggs you find and submit your answers via the link provided on Monday 22nd to be in with a chance to win these wonderful prizes... Prize 1 - Holiday park stay & Easter hamper Prize 2 - Hospitality box to enjoy with your family in the new season (worth £1000+) & Scarlets polo shirt Prize 3 - £50 sports clothing voucher & 4 terrace tickets for a Glamorgan cricket fixture. The winners who correctly name all 6 dates will be selected at random on Tuesday, April 23! So join in our Easter EGGstravaganza and make it a holiday weekend to remember with the Scarlets. // Ymunwch â Helfa Wyau Pasg Cochyn i gael y cyfle i ennill gwledd o wobrau! Mae'r Pasg bellach yma ac i ddathlu pam na wnewch chi ymuno â Helfa Wyau Pasg Cochyn lle gallwch ennill rhai gwobrau? Maent yn cynnwys: Arhosiad byr mewn parc gwyliau teuluol, Blwch Lletygarwch i fwynhau gyda’r teulu yn y Tymor newydd (werth £1000+), Hamper Pasg, crys polo y Scarlets, taleb dillad chwaraeon o £50 a phedwar tocyn i wylio criced Morgannwg ar Dydd Iau 18fed o Orffennaf 2019. Y cyfan sydd rhaid i chi ei wneud yw; Datrys ein brawddegau dyddiol rhwng y 19 -22 o Ebrill a fydd yn eich cyfeirio at un o noddwyr y Scarlets. Yna, ewch i wefan neu safleoedd cymdeithasol y noddwr a cheisiwch ddod o hyd i wy wedi'i guddio ar un o'u tudalennau. Bydd gan yr wy ddyddiad arwyddocaol yn hanes y Scarlets wedi'i beintio arno! Mae yna gyfanswm o 6 wŷ ac mae’n rhaid i chi ddarganfod hwy i gyd i gael y cyfle i ennill! Gwnewch nodyn o’r dyddiadau pwysig o’r 6 wŷ rydych yn darganfod, yna cyflwynwch eich atebion trwy’r ddolen a roddir ar Ddydd Llun 22ain i fod a chyfle i ennill y gwborau gwych yma... Gwobr 1 - Arhosiad parc gwyliau penwythnos a hamper Pasg Gwobr 2 - Blwch Lletygarwch i’r teulu oll yn ystod y Tymor Newydd (gwerth £1000+) a chrys polo y Scarlets Gwobr 3 - Taleb dillad chwaraeon o £50 a phedwar tocyn teras ar gyfer gêm griced Morgannwg Bydd yr enillwyr sy'n enwi'r chwe dyddiad yn gywir yn cael eu dewis ar hap ddydd Mawrth, Ebrill 23! Felly ymunwch yn ein Helfa Pasg a'i wneud yn benwythnos gwyliau i'w gofio gyda'r Scarlets.